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Creating the Future of Public Safety.

We are currently embarking upon a pilot program in San Francisco’s Tenderloin neighborhood. The app creates an alternative to 911 and allows emergency services to redirect their efforts away from non-emergency service calls related to homelessness, substance abuse, and mental health.

Project Goals:

1. Transform the Tenderloin into a safer environment for families.

2. Reduce hospitalizations of individuals living in the Tenderloin.

3. Provide harm reduction and drug education.

4. Provide Case management for individuals and increase their access to local service providers.

In order to achieve these goals, it’s important to us to develop a trusting relationship with the communities in which we work. To that end, our trained responders are currently doing community outreach in the Tenderloin one to two times per week. Responders hand out informational brochures, promote our app, and educate people on how to appropriately use the service.

All of our service volunteers are required to undergo our Compassionate Response Training curriculum. Then coordinated teams of responders help connect individuals suffering from homelessness, mental illness, and substance abuse, to the resources they need. These resources include local mental health, physical health, and shelter services. In addition, our ongoing case management program encourages clients to maintain their connection to these support services by promoting clients’ sense of self-worth through alternative methods like art and music collaboration.

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